Returns & Replacements

If you are not completely satisfied with your purchase, please contact us to return or exchange your item(s). For a faster response, chat with live support. Please click on the icon below to start chatting.

Return Policy

If you are not completely satisfied with your Wilder Home purchase, you are covered by our Risk-Free 30-Day In-Home Trial. Please contact our Support Team at 1 (833) 931-6658 or support@wilderhome.com.

  • Please retain the original packaging
  • Other return conditions apply beyond 30 days
  • All returns are subject to approval by Wilder Home and may be denied if the product has been opened or used and is not in the original condition that it was received
  • Returns through wilderhome.com are subject to a 20% restocking fee
  • No returns after 120 days of receiving your order will be accepted
  • We will not accept returns of individual components purchased as part of a set or bundle
  • Refunds will be issued based on the original method of payment

Product Replacement

For faster service, fill out the product replacement form below:

Please add 3 photos of the damage or defect, if possible a wide angle photo as well as a close up. Please specify which unit(s) are damaged.*
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